General FAQs

Are your treatments covered by insurance?

Yes. All our services are covered by most extended healthcare benefits under acupuncture and massage therapy.

Do I need a doctor's note to come for treatments?

In general, patients do not need a referral to be treated with acupuncture or massage therapy. However, some private insurance companies do require a doctor’s note. Please check with your private insurance company before making an appointment.

Do you do direct billing? What payment methods you accept?

At the moment, direct billing is not available. You pay at the clinic for the service, and we will issue you the receipts for insurance reimbursement. We accept credit cards, e-transfer and cash payment.

Acupuncture FAQs

Is acupuncture painful?

Acupuncture needles are as fine as hair, so most of the time you won’t feel anything. If you want to try acupuncture but are nervous, just let us know and we will work with you to keep needle size and retention time to a minimum. Depending on your condition, we may be able to release a tight muscle in a few minutes before removing the needle. You can also choose to have other traditional Chinese medicine modalities such as Tui Na and Cupping therapy which work on the same principles as acupuncture.

I'm living a healthy lifestyle and in good health. How can acupuncture help me?

Acupuncture can improve circulation, reduce inflammation, release tension in the body, increase physical and mental performance. Going for acupuncture treatment can prevent injury, enhance overall well-being and optimize your performance in life challenges whatever you may be facing.

I am under a lot of stress. How can acupuncture help me?

A growing body of researchers have suggested that acupuncture can regulate the central nervous system, such as opioid and endocannabinoid pathway. Which results in reducing pain, inflammation and stress levels as well as increase in immune and digestive functions which are inhibited when the body are in stress mode. So regular acupuncture visit can effectively reduce the negative health consequences caused by the stress.

What will happen during my first acupuncture visit?

At your first visit, We will discuss your health concerns, go through your health history, and evaluate your current state of well-being. Your practitioner will ask if you have any questions related to the treatment, and perform a diagnostic assessment based on Chinese medicine. These include checking your pulse, tongue observation, and palpation on your abdomen, and back. During the treatment, you can relax, and enjoy the precious healing time. At the end of your first visit, the practitioner will propose a treatment plan, and lifestyle recommendations to keep your body balanced.

How many acupuncture sessions do I need?

You will often feel improvement from the very first session. However, Everybody's body heals at a different rate and for this reason we cannot guarantee an exact number of acupuncture treatments. We do propose a treatment plan after the initial consultation. At the end of which, we'll re-assess the situation to gauge how well your body is responding to treatment and provide the future treatment plan accordingly.

As a rule of thumb, generally speaking, the following holds true:

  • For minor to mild, non-chronic conditions, we can see significant improvement within 4-6 sessions.
  • For more severe or chronic issues, it may take up to 10-12 sessions.
  • For complicated or long-term chronic issues, more than one course of treatment is needed to manage the condition and keep it from affecting the quality of the life.
  • Majority of the patients fall into the first two categories. Be mindful about lifestyle choices and self-discipline are as important as treatment to maintain good health.
What Conditions Can Acupuncture Treat?

According to WHO(World Health Organization), The following conditions are treated by Acupuncture effectively through controlled trials:

  • Low back pain
  • Neck pain
  • Sciatica
  • Tennis elbow
  • Knee pain
  • Peri-arthritis of the shoulder
  • Sprains
  • Facial pain
  • TMJ
  • Headache
  • Dental pain
  • Acute and chronic gastritis
  • Rheumatoid arthritis
  • Induction of labor
  • Breech birth presentation
  • Morning sickness
  • Nausea and vomiting
  • Postoperative pain
  • Stroke
  • Essential hypertension
  • Primary hypotension
  • Renal colic
  • Leucopenia
  • Radiation/chemo reactions
  • Allergic rhinitis
  • Hay fever
  • Biliary colic
  • Depression
  • Acute bacillary dysentery
  • Primary dysmenorrhea
  • Acute epigastralgia
  • Peptic ulcer

If your condition is not listed above, feel free to contact us. We would be more than happy to advise on whether our services can help you out.

Ready to book your first session?

book now

Code Calibre